Apparel Return Policy
At Nor-Tech Apparel, we want you to be satisfied with your purchase! If you’re not completely satisfied, we’re happy to offer a return or exchange under the following conditions:
Eligibility for Returns:
- Items must be returned within 30 days of the delivery date.
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Items marked as final sale or clearance cannot be returned or exchanged.
How to Initiate a Return:
- Contact our customer support at apparel@nor-techboats.com to request a return authorization.
- Package the item securely and include your order number.
- Ship the item back to us using a trackable shipping service. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds & Processing:
- Once we receive your return, please allow 5-7 business days for processing.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges:
- If you need a different size or color, please initiate a return and place a new order.
- Exchanges are subject to product availability.
If you have any questions, feel free to reach out to our team at apparel@nor-techboats.com. We appreciate your business and strive to provide a hassle-free shopping experience!
Nor-Tech’s Apparel Team